At J2911 Clothings, we strive to ensure that your order is delivered to you in a timely and efficient manner. Please review our shipping policy below to understand our shipping methods, delivery times, and fees.
Pre-Orders
Be the first to own our latest designs before they become available to the general public.
Shipping Date: Preordered items will begin shipping on the 18th of June, 2024
Delivery Time: Once shipped, you can expect your order to arrive within 5-7 business days for orders in Nigeria, 10-14 business days for UK orders and 12-15 business days for orders from the rest of the world. By preordering you can be sure to get your preferred items and sizes, as some pieces may have limited stock.
Need Assistance?
If you have any questions or need help with your preorder, our customer service team is here to assist you. Feel free to reach out to us at jeremiah29vs11clothings@gmail.com or message us at +447842199361
Thank you for your continued support. We can’t wait for you to experience our new collection!
Processing Time
As all of our products are made-to-order, please allow 3-5 business days for production before your order is shipped. During high-volume periods or holidays, processing times may be longer than usual. We will notify you of any delays in processing your order.
Shipping Methods
Please kindly be aware that some of our products are shipped from Nigeria and some from the United Kingdom
DELIVERY IN THE UNITED KINGDOM
All methods are subject to weekends, national bank holidays and strike actions.
Standard UK delivery: 2-3 working days £3.99
The estimated time of delivery is stated at check out or on tracking information. All costs above are dependent on weight.
Shipping from Nigeria:
We currently offer the following shipping methods:
- Standard shipping within Nigeria (2-5 business days): N9,000
- Standard shipping to the UK (3-7 business days): £18.99
- Standard shipping to other parts of the world (7-14 business days): starts at £24.99
Free Delivery for all orders above £80
Please kindly note: Shipping rates are calculated at checkout and may vary depending on the shipping destination and the weight and size of the items in your order.
Delivery
We partner with reputable shipping carriers like DHL and UPS to deliver your order. Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to track the delivery status of your order.
Please note that delivery times may vary depending on your location, shipping method, and any unforeseen circumstances (e.g. weather conditions, customs inspections, etc.) that may affect shipping times.
If you are not around to take delivery of your parcel, please contact us as soon as possible to rearrange the shipping time.
Shipping and Returns postage are not refundable.
Customs and Duties
Please note that international orders may be subject to customs fees, import duties, taxes, and other charges. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your country’s customs office to determine what these additional costs may be before placing your order.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking on the link in the email or by logging into your account on our website.
Shipping Delays and Issues
While we do our best to ensure timely delivery of your order, please note that shipping times may vary due to weather, carrier delays, or other unforeseen circumstances. If you experience any issues with the delivery of your order, please contact us at jeremiah29vs11clothings@gmail.com and we will respond promptly.
Undeliverable Packages
If your package is returned to us as undeliverable (e.g. incorrect address, unclaimed package, etc.), we will contact you to confirm the correct shipping address and arrange for a reshipment. Please note that reshipment fees may apply.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at jeremiah29vs11clothings@gmail.com